Frequently Asked Questions
Is ShareSphere really free?
Yes, 100% free. We never charge for posting items, claiming items, or any other feature, and there are no ads. ShareSphere is a non-profit initiative of Make Friends and Socialize, our social club — it is funded by that mission, not by selling your data.
How do I post an item?
Create a free account with your email address, then go to "Post an item". Choose a category, add at least one photo, write a short title and description, and publish. Adding your city and state helps neighbors find you on the map. Posting takes about a minute.
How do I claim an item?
Open the listing and choose "Message about this item". That starts a private chat with the person sharing it, where you agree on a time and place to pick it up. Once they have handed it over, they mark the listing as claimed and record that you received it. No phone numbers are exchanged.
What can I share on ShareSphere?
Three categories: Food (surplus groceries, produce, pantry items and home baking), Clothing & Goods (clothes, shoes, household items), and Services (an hour of your skill — repairs, lessons, a helping hand). Everything must be safe, legal, in usable condition, and offered free.
What areas does ShareSphere serve?
ShareSphere started in Utah and is open to anyone in the United States. It is built around your immediate neighborhood — listings show the city they are in, and the map shows what is being shared near you.
Do I need the mobile app?
No. Everything works in your web browser today, on a phone or a computer — browsing, posting, messaging and claiming. Native iOS and Android apps are in the works, and the website will keep working exactly as it does now once they arrive.
What happens if a sharer does not reply?
Listings stay available until the person sharing marks them as claimed, so nothing expires on you automatically. If someone has not replied after a day or two, it is fine to move on to another listing — and please let us know through our contact form (choose “Safety concern”) if a member is repeatedly unresponsive.
How do I earn badges?
Badges are unlocked by sharing. Your first shared item unlocks First Giver, five unlocks Good Neighbor, and so on up to Legendary Giver at a hundred. Your progress is counted from the items you have actually posted and claimed, and you can see it any time on the Leaderboard page.
How do I report a problem with an exchange?
Reach us through our contact form — choose “Safety concern” — with the listing and what happened. We read every report and aim to respond within 24 hours. If you ever feel unsafe, stop the exchange first and contact us afterwards — see our Safety Tips for how to arrange a hand-off well.
Can I sell things on ShareSphere?
No — ShareSphere is exclusively for free sharing. Everything must be offered at zero cost. Using ShareSphere for selling, advertising or spam breaks our community standards and the listing will be removed.
How do I delete my account?
Go to your Profile, scroll to the bottom and choose "Delete account". This permanently removes your profile and everything attached to it — listings, messages, saved items and reviews — and can't be undone. Prefer we do it for you? Send us a message through the contact form, including the email you signed up with.